People don't just search for you On Google anymore
Your next customer still types into Google. But more and more, they also ask ChatGPT, Gemini or Perplexity who to call. Two playing fields, two ways to get found. And meanwhile, that same technology can be running things inside your business.
Six places where your customer Looks for someone like you
Ten years ago, there was one way in. Today there are six, and they don't get worked the same way. The good news: what makes you look good in one almost always helps in the others.
Classic Google searchIt's still the biggest volume. Someone searches “roof repair Longueuil price” on their phone, they look at the top of the page, and there's a good chance they call one of the first businesses they see.
Google Maps and the local packThe three businesses shown with the map. For a service trade, it's often the number one source of calls.
AI Overviews in GoogleThe generated summary above the results. It often answers the question without anyone clicking. Getting cited in it becomes the goal.
Conversational assistantsChatGPT, Claude, Gemini, Perplexity. Someone writes out their question instead of typing it into Google, and they come out with three or four businesses named.
Social searchFacebook, Instagram, TikTok, YouTube. People look for before/afters and faces before they pick a contractor.
And on top of all that, your reviewsThey carry weight in Maps, they show up in AI Overviews, and the assistants read them. One asset that works on all the others.
1 · Local SEO
Being the first name In your own territory
Local SEO isn't a question of keywords sprinkled around. It's a question of consistency: your name, your address and your phone number identical everywhere, your Google Business Profile alive, reviews coming in regularly, and a real page on your site for every service and every area you cover.
Case study · Local SEO
Béton Révolution #1 on Google, without paying for ads
The starting point: almost no visibility online. No Instagram page. Zero dollars in Google Ads. Just a well-built site, a local SEO plan, and a client who actually did what we told him to do.
#1 on Google in under 90 days, in every area he serves
65 five-star reviews collected
2 to 3 quote requests a day, every day
Still on top nearly two years later, with no ads
“I just did what you told me to do. Requests come in constantly, and I'm not even paying for ads.”
100% of his new business comes from his organic presence.
Google Maps ranking, area by area1st–3rd4th–6thBoucherville · Varennes · Sainte-Julie · Saint-Amable · Longueuil · Saint-Bruno
1111111111111113111153331
Each dot = where the business ranks in Google results at that exact spot. Saint-Amable, Sainte-Julie, Beloeil, Saint-Mathieu-de-Beloeil.
The six levers of local SEO, in order
1
Your Google Business Profile
Treated like a home page: exact category, services listed one by one, service area defined, photos and regular posts. The biggest effect for the least work.
2
Collecting reviews
A steady flow of recent reviews beats a big pile of reviews from three years ago. The request goes out from the CRM, right after the job.
3
One page per service
Google ranks pages, not businesses. “Garage epoxy” and “polished concrete floor” each deserve their own.
4
Real content
The questions people ask you on the phone are the ones they type into Google. Every written answer is one more way in.
5
The technical base
Speed, heading structure, clean URLs, sitemap, structured data. It doesn't win on its own, but it keeps you from losing.
6
Local mentions
Chamber of commerce, trade associations, suppliers, local papers. Always the same name, the same address, the same phone number.
2 · Ranking inside AI answers
Getting recommended By a machine that doesn't click
When someone runs a search, whether it's on Google on their phone or by writing their question to an assistant, they come out with three or four businesses in front of them. There's a good chance they pick one of those. Being in those three or four names isn't something you buy. You earn it with content the machine can read, understand and quote without getting it wrong.
There's no buy button, no signup, no magic file to drop on your server. What gets you named is original, specific content about what you actually do, a business people talk about somewhere other than its own site, and a Google Business Profile that lines up with the rest.
What we put in place
Direct answers to the real questions in your trade
Numbers and named sources, verifiable
A clear structure: one heading, one idea, one answer
Clean structured data for the business, the reviews and the FAQ
Mentions somewhere other than your site, where the models go to read
What we measure
The traffic coming in from AI assistants, separated from the rest
The typical questions where you show up, and the ones where you're missing
Your rankings in Maps, area by area
The number of quote requests attributed to organic
What that's worth in contracts, not just in visits
3 · AI in your day-to-day
The same technology Can run your business
The artificial intelligence that answers your customers in Google can work inside your shop too. Not to replace your people: to take out the hours lost retyping stuff nobody likes doing. Here's where it pays off the most, in a service business.
Answering leads in the middle of the nightA lead who writes at 10 p.m. gets a relevant answer at 10 p.m., with the right qualifying questions. You call back the next day already knowing what it's about.
Prepping quotesYou dictate the measurements and the specifics of the job, you get back a clean quote in the right format, with your prices and your terms.
Summarizing callsEvery customer call becomes a summary, a list of follow-ups and an updated record in the CRM, without anyone taking notes.
Putting out content every weekFrom your job site videos: scripts, captions, posts, articles. Your reality, shaped up, not generic filler.
Sorting and drafting emailsUrgent requests rise to the top, follow-ups draft themselves, and you approve instead of write.
Reading your numbersCampaign reports, revenue by service, cost per lead. Explained in plain English, not in a twenty-column pivot table.
Who it's for
SEO and AI are for you IF
Your new business depends 100% on paid ads and that worries you.
Your competitors show up ahead of you in Maps and you don't know why.
You asked ChatGPT who to call in your field and your name didn't come up.
Your team loses hours a week on tasks a machine would do better.
Frequently asked questions
We answer straight
How long before I see results from SEO?
The Google Business Profile and the reviews move within a few weeks. Content and site rankings are more like three to six months before it gets significant, and it keeps climbing after that. Anyone who promises you the top spot in thirty days is selling you a dream.
Does SEO replace advertising?
No, they don't do the same job. Ads open the tap today: you pay, it comes in, you stop, it stops. SEO builds an asset that keeps working when you shut the tap off. The strongest businesses we work with have both.
Can a spot in ChatGPT's answers be guaranteed?
No, and be careful with anyone who guarantees it. There's no buy button, no signup, no magic file to drop on your server. What works is original, specific content, and a consistent presence somewhere other than your own site. We work on that, and we show you the traffic that comes out of it.
Is AI going to write my content for me?
It helps with the shaping, not the inventing. What makes the difference in your content is what only you know: your job sites, your prices, your past mistakes, the questions your customers actually ask you. Text generated without that raw material reads like everyone else's, and it shows.
Is my data safe with AI?
That depends entirely on the setup. We separate what can leave your systems from what has to stay inside, we use business accounts where the data isn't used to train the models, and we give every connector the minimum permissions it needs.
Can I start small?
That's actually what we recommend. We take the most repetitive task of your week, we automate it, we measure the time saved. If it holds up, we take a second one. The AI projects that fail are almost always the ones that tried to change everything at once.
Let's look at where you're visible, and where you're not
One call to size up your local ranking, your presence in AI answers, and the tasks we could automate this year.
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